Terms of Use and Privacy Policy | Kanaflex Brasil

Terms of Use and Privacy Policy

1. Who we are
   Kanaflex’s history in Brazil began in November 1973, being a pioneer in the national plastic transformation market, especially in conduits, pipes, and flexible hoses.
   
2. Personal Data Collected by KANAFLEX
   • Registration Data: full name, CPF (taxpayer number), date of birth, email address, residential address, phone number, mobile number, résumé data, company name, department, CNPJ (company tax ID), business phone and address.
   • Personal Data collected through the KANAFLEX website/app during product searches, purchases, or purchase intentions. These include all data necessary to identify the customer, their orders, or purchase history.
   • Browsing behavior data from our website or app, such as clicks on screens and buttons, pages visited, links accessed, and content viewed.
     
3. Purpose of Processing Personal Data Collected by KANAFLEX
   The personal data collected may be used to update our database, under the following legal bases:
   • upon consent from the data subject;
   • to fulfill a legal or regulatory obligation;
   • when necessary for the execution of a contract or preliminary procedures related to a contract requested by the data subject;
   • to protect the life or physical safety of the data subject or a third party;
   • for health or life insurance purposes, exclusively when performed by health professionals;
   • when necessary to meet the legitimate interests of Kanaflex or third parties, except when overridden by the fundamental rights and freedoms of the data subject;
   • for credit protection and evaluation, including as provided by applicable law.
     
4. Sharing of Personal Data
   We process only the minimum necessary Personal Data for each purpose, and we share such data only as required to fulfill those purposes.
   
   In the case of biometric data for employees, it is used solely for legally defined purposes.
   
   Data may also be shared, when strictly necessary, with: (i) Kanaflex group companies, (ii) service providers, and (iii) agents involved in service delivery.
   
5. Access Requirement for Online Services
   To securely access Kanaflex services, we verify your identity using the Personal Data provided during registration on our website/app.
   
   You are responsible for the accuracy, truthfulness, and update of the provided Personal Data. Any discrepancies may result in failure to validate your identity and restrict access to certain services.
   
   By using our services, you authorize the processing of your personal data under the Brazilian General Data Protection Law (LGPD), including collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation, modification, communication, transfer, diffusion, or extraction.
   
6. Data Storage Responsibility
   Your Personal Data is stored in our systems or those of third-party service providers contracted by Kanaflex, for legal and business purposes.
   
   CONTROLLER: KANAFLEX S/A INDÚSTRIA DE PLÁSTICOS – CNPJ nº 43.942.598/0001-40
   Rodovia Raposo Tavares, Km 22.5, Bloco F, Unit 14F, Ground Floor, Praça das Árvores, Granja Viana, Cotia/SP, ZIP: 06709-015
   
   OPERATOR: KANAFLEX S/A INDÚSTRIA DE PLÁSTICOS – CNPJ nº 43.942.598/0001-40
   Rodovia Raposo Tavares, Km 22.5, Bloco F, Unit 14F, Ground Floor, Praça das Árvores, Granja Viana, Cotia/SP, ZIP: 06709-015
   
   DATA PROTECTION OFFICER:
   Email: dpo@kanaflex.com.br
   
7. Your Rights Regarding Your Personal Data
   You may request access to your personal data, as well as request its update, correction, or deletion of data collected upon your consent.
   
   To exercise your rights, send a written, free-of-charge request to: dpo@kanaflex.com.br In some cases, we may not be able to honor your request (e.g., when data must be retained for legal reasons). If so, we will explain the reason.
   
8. Data Security
   We protect your information using SSL (Secure Socket Layer) encryption during access to our websites, ensuring authenticity, data integrity, and confidentiality during transmission.
   
9. Copyrights
   All texts, images, sounds, and/or applications on our websites are protected by copyright. Commercial use without prior written consent is strictly prohibited.
   
   Unauthorized access attempts will be treated as criminal offenses.
   
10. Changes to This Document
    This policy may be updated at any time to reflect changes in technology, legal requirements, or service offerings. You will be notified of updates.
    
11. Support Channels
    nformation and requests can be made through our website’s contact form: http://www.kanaflex.com.br or by email: dpo@kanaflex.com.br

Cookie Policy

1. What Are Cookies?
   Cookies are small text files downloaded to your computer, smartphone, or device when you visit a website or app. They store information about your navigation preferences.
   
2. Does Kanaflex Use Cookies?
   es. Kanaflex uses basic cookies on its websites and apps to ensure minimum usability.
   
   We inform and request your consent via a cookie banner on our website (www.kanaflex.com.br). Continued browsing is considered acceptance.
   
3. Final Provisions
   Your privacy and trust are essential. We may update this Cookie Policy at any time. Continued use after changes implies acceptance.
   Contact:
   Email: dpo@kanaflex.com.br
   Website: http://www.kanaflex.com.br

Definitions Glossary:

• Personal data: information related to an identified or identifiable natural person.
• Sensitive personal data: data related to racial or ethnic origin, religion, political opinions, union membership, health, sexual orientation, genetics, or biometrics.
• Anonymized data: data that cannot be associated with an individual using reasonable means.
• Database: a structured set of personal data, electronic or physical.
• Data subject: the natural person whose personal data is being processed.
• Processing: any operation performed on personal data (collection, storage, use, transfer, deletion, etc.).
• Anonymization: techniques that remove the possibility of linking data to a person.
• Consent: informed, explicit agreement to data processing.
• Blocking: temporary suspension of data processing.
• Deletion: permanent removal of data.
• International data transfer: sending personal data to another country or international entity.
• Data sharing: communication or processing of personal data between entities.
• National authority: regulatory body overseeing data protection compliance.
• Devices: any equipment used to access the internet (computers, smartphones, etc.).
• IP: Internet Protocol – the unique address identifying a device on the internet.
• Website: a set of pages hosted at a specific web address, generally focused on a specific topic.